When times are good, companies think their digital implementations are good enough. When times are tough, the digital budget gets cut first. When should a company take digitization seriously and put it on top of their agenda?
During COVID-19, companies have rushed to plug digital gaps, at great cost with imperfect solutions. It is like putting a band-aid on a wound. Without the right work flow and processes to support, remote working and management takes extra effort and can create longer term issues.
Digitization provides the highest return when it is part of the corporate strategy to create competitive edge and support sustainable growth. There is no better time than now to address your digitization efforts with a holistic approach.